FAQ’s

  • Your card will not be charged, however we do keep it on file for no-shows and late cancellations.

  • You can make any changes to your appointment using your direct appointment link sent in scheduling, reminder or confirmation notifications. If canceling less than 24 hours prior to your appointment, you must contact us directly via call or text.

  • If rescheduling/cancelling online less than 24 hours before your appointment, clients will be charged 100% of the service fee.

  • Clients who arrive 15 minutes late or more will not be seen and will be charged the full service amount.

  • Up to 8 weeks online or more when booking in the salon.

  • Cash is preferred. However, we do accept Apple Pay, Venmo, Zelle or Cash App. Credit cards will be an option in the near future.

  • Yes, they are available for purchase online or in the salon with your service provider.

  • There is free 2-3 hour parking on Johnny Cake Hill & meter parking on Union Street (front entrance). We have an entrance on both.

GENERAL

  • We carry both soft and hard wax, but hard wax is our go-to! Ideal for most skin types. Contains Colophonium, a known allergen.

  • Eczema or psoriasis flare-ups, cracked skin, active here lesions, active acne, sunburned skin or other skin sensitivities/disorders. Tweeze-only option available for brow shaping.

  • Whatever you are comfortable with! We do recommend using a tampon or menstrual cup during the service. Keep in mind pain tolerance may be lower during this time.

    1. Allow the hair to grow, but not too long, about 0.5cm, this is roughly 3 weeks of growth.

    2. Exfoliate 48 hours before your appointment.

    3. Avoid lotions, oils or deodorant before your wax appointment.

  • Avoid: Gyms, saunas, steam rooms, deodorants & intercourse for 24-48 hours depending on area that has been waxed. Use only mild, unscented soaps and shower gels until your pores fully close. Continue exfoliating after 3 days post-wax.

WAXING

  • A shaping technique used by our brow specialist, Shianne, that uses the golden ratio for facial proportions to help achieve fuller and more symmetrical brows. Rather than free-handing and risk removing too much hair.

  • Hard wax, soft wax & tweezing is optional.

  • Both includes a complementary shaping, however shape + tint only stains the hair, while hybrid brow stains the hair & skin, for a “filled in” look.

    Shape + Tint is great for: lighter brow hair, uneven brow color, someone who dyes their hair or loves an overall darker brow! This mimics a tinted brow gel without the gel.

    Hybrid Tint is great for: those who have a special occasion, fill in their brows daily, have gaps in their brows or want a longer lasting hair stain. This can mimic a brow pencil or pomade.

  • This can last up to 8+ weeks! Minimal aftercare consists of: brushing them daily, avoiding waterproof eye makeup & keeping them dry for the first 24 hours.

  • A brow lammy is a 3-step straightening process that can be applied to even the most stubborn brow hairs to realign the directional hair growth, and create a more structured look. This treatment creates the look of added volume and fullness by combing the brow hairs over sparse areas and often upwards resulting in that perfect fluffy eyebrow look.

    Applying aftercare daily is super important! This consists of a castor oil and/or hair mask provided at your appointment.

    Great for:

    • Improving the overall look of your brows

    • Clients with sparse brows

    • Clients who are growing out their brows

    • Clients not ready to commit to Permanent Makeup

    • Clients with unruly, coarse brows

    • Clients with stubborn natural hair growth patterns

    Contraindications include but are not limited to:

    • Psoriasis/Eczema

    • Recent Eye Surgery

    • Alopecia

    • Recent Permanent Make Up (must be healed)

    • Sunburn

    • Ultra-Sensitive Skin

    • Blood Thinners

    • Pink Eye

    • Scar Tissue in the treatment area.

    • Pregnant/Breast Feeding

    If you are using any type of retinol, AHA, BHA, etc or prescription topical for your skin, you should seek advice/clearance from a dermatologist prior to undergoing the treatment.

  • Book a plain ol’ brow shaping appointment when you’re not sure what to choose, this gives us a chance to chat & consult on what’s best for your brows!

  • Click here

BROWS & MORE

  • Aprés nails are soft gel nail extensions. They are professional quality press-on-type nails. They’re applied over your entire nail bed (not just the tips). They are made entirely out of soft gel and soak off similarly to gel polish. The result is more natural-looking than traditional extensions.

  • Unlike regular manicures, dip powder bonds to your nail so you don’t have to worry about chipping or lifting. Your manicure won’t budge or lift for at least 3 weeks until you are ready to remove it.

  • Gel polish is cured under a LED lamp which bonds and hardens the polish. It is bonded to the nail plate so it will stay for much longer (at least 2 weeks). Gel polish instantly dries and is usually glossier and stronger than regular polish.

  • Our 7-day service warranty will cover you for any problem among the following with no charge:

    • If your gel polish is chipped or peeled, we will do a touch-up or re-polish.

    • If you chipped, lifted or broke a nail, we will repair it.

  • Several reasons include medication, diet, or injury/trauma to the nail. Unfortunately, it can just happen as you get older.

  • Usually this happens due to damage to the nail, if you use them as tools or constantly have them in water, this can dry the nails. Picking off your nails or nail extensions will also damage layers of your nail.

NAILS